As a Land Border Duty Free Store, items must be physically picked up and exported to the United States. Items cannot be shipped off from our store.
Yes, we are located in Windsor at the point of no return at the CANADA/U.S. border. The reason we are able to offer such big savings on products is because we are a Duty Free and Tax-Free store. This means all purchased items must be exported to the United States. Once the item(s) are exported, they can also be brought back to the CANADA if desired.
Exchanges & Returns
All goods are sold for immediate export only.
If any portion of the purchase is imported into Canada, it must be reported to CBSA.
Exchange only within 7 days of purchase with original receipt on unused and unopened merchandise in the original packaging.
No exchange or refund on earrings.
All sale items are final.